If you are thinking about renovating your home or looking for a new kitchen in Long Eaton, Nottingham, Derby or the surrounding areas, we are going to be hard to beat on price, quality and service
Successful businesses solve problems and provide excellent customer service. At Ellmea we have taken a close look at the residential building industry and identified the common frustrations customers face while renovating their homes. Our business model is based on making the building, renovation, kitchen design and kitchen fitting process as easy and enjoyable as possible.
Andrew is widely experienced having worked in the home renovation and kitchen business for 22 years. Moreover, he has a creative ability that allows him to come up with some fantastic ideas that others miss. His wide knowledge base not only allows him to advise on product ranges but the renovation as a whole and therefore Andrew is a key player in both the design and installations process.
One of the biggest frustrations we have identified in the residential building and kitchen industry is poor communication. Hence, It won’t take long to find someone who has been let down by a tradesperson who’s only communication was not turning up.
In contrast, Ellmea understands the importance of communicating with our customers to keep them up to date. With regular updates, our customers have peace of mind and can plan their time to work around the project.
If you have renovated a kitchen before, then you will know how much work can be involved. There can be a big and complicated gap between visiting a kitchen showroom and making your dream a reality. You need to hire and organise a number of different trades, ensuring that all the different parts and processes tie in seamlessly. As a result, choosing your kitchen cabinets and layout is only 40% of the process of achieving the perfect kitchen.
However, At Ellmea Kitchens & Renovations, we will take care of everything. We manage our own team of skilled tradespeople. This means you will no longer have the frustration of trying to hire and coordinate multiple trades and suppliers.
Kitchen showrooms rarely charge you for a kitchen design as their income comes from the products they are selling. In-store designers and especially those working for the larger companies are often inexperienced with actual renovation or building work.
Our kitchen design service is also free but comes with a difference. Our designers not only use the latest 3D software to bring your vision to life, but they have extensive building and renovation experience. As a result, they go a step further than just kitchen design. They can help you modify your home to sit perfectly with your kitchen. Furthermore, they will offer professional tips and advice on how to make the most of your money.
Often big brand names are guilty of poor aftersales customer service. The reason why is simple; the larger a company gets, the harder it is to maintain quality control. It is all too easy to be seduced by large flashy kitchen showrooms and fast-talking sales reps, but do they provide the same service once the sale is made?
At Ellmea kitchens & renovations we are big enough to deliver but small enough to care. Our local reputation is what our business is built on. Therefore, it’s in our interest to ensure our customers are happy with our service. From the first meeting right through to aftercare support, we ensure we are available and willing to help.
Here at Ellmea we’re not tied to any brand or manufacturer. Thus, allowing us to offer honest and unbiased advice on a range of kitchen products. You will receive a personalised service tailored to your needs and budget.
If you are looking for a new kitchen in Long Eaton, Nottingham, Derby or the surrounding areas, we are confident we can save you money.
Larger kitchen companies will sub-contract the installation work out to fitters. This means it’s often potluck if you get a good installation or not. In contrast, Ellmea has it’s own experienced install team. Each team has a project manager who will ensure all the finer details such as electrics, plumbing and decorative finishes all come together.
As a local kitchen and renovation business operating in Long Eaton, Nottingham, Derby and all surrounding areas, we understand the importance of local reputation. For this reason, we take an open and honest approach to sales backed up with quality craftsmanship. We do not pretend to be perfect; mistakes can happen, deliveries can be missed, but we do promise we will make it right in a professional and timely manner.
It is becoming more commonplace to see lifetime warranties offered with products. This sounds great especially in a sales pitch but is it really adding value for money? Often these long warranties have a long list of conditions. You have to ask yourself, will the company be around in 25 years or will you still have the same kitchen? In our opinion, you will get more value from 5 to 10-year warranty with fewer conditions, from a company that has a good history. Ellmea is not tied to one manufacturer. Therefore, we can help you understand the best warranty options available.